Contact

Damaged, Defective or Incorrect Items

We want every Niche Marc order to arrive as it should. If your item arrives damaged, defective, or different from what you ordered due to a production or fulfillment error, please contact us and we will make sure you are taken care of.

Please email info@nichemarc.com with your order number, a brief description of the issue, and clear photographs of the item and packaging. We will review the issue and provide instructions for a replacement, resolution, or approved return when applicable.

Please do not send an item back without first contacting us and receiving return instructions.

Order Processing & Delivery

Because our products are made to order, please allow approximately 5–8 business days for your order to be produced, processed, and prepared for delivery.

Customer Care

For any questions, concerns, comments, or issues regarding your order or shopping experience, please contact us at info@nichemarc.com. We are happy to discuss any concerns and help make sure your experience with Niche Marc is handled with care.

If you need assistance before placing an order, including questions about a product, sizing, or your shipping address, please reach out before completing your purchase so we can help ensure your order information is correct.

We appreciate your patience and your support of thoughtfully produced, made-to-order goods.

Niche Marc