Damaged, Defective or Incorrect Items
We want every Niche Marc order to arrive as it should. If your item arrives damaged, defective, or different from what you ordered due to a production or fulfillment error, please contact us and we will make sure you are taken care of.
Please email info@nichemarc.com with your order number, a brief description of the issue, and clear photographs of the item and packaging. We will review the issue and provide instructions for a replacement, resolution, or approved return when applicable.
Please do not send an item back without first contacting us and receiving return instructions.
Order Processing & Delivery
Because our products are made to order, please allow approximately 5–8 business days for your order to be produced, processed, and prepared for delivery.
We appreciate your patience and your support of thoughtfully procured made-to-order goods.
Niche Marc